Operational Information

Transport operator protests and employee strikes are causing significant operational disruptions in Southern Italy and Sicily.

Some logistics hubs are completely out of operation, while others are experiencing partial disruptions. The situation is leading to a build-up of parcels and delays in both deliveries and pickups.

Southern France has been hit by heavy rainfall associated with Storm Adam, causing widespread flooding, rising river levels and major disruption to road traffic.

The situation has led to road closures and traffic and GLS servises restrictions.

The Christmas peak season is approaching, bringing a significant increase in parcel volumes. This year, we want to actively monitor the storage capacity of every GLS Shop to avoid sending additional parcels when your storage space is full. This will help you avoid having to refuse parcels and ensure that your customers receive their shipments on time.

To make this possible, we need just one number from you: how many parcels can physically fit in your storage space.

An overview of operations during the Christmas holidays and New Year period, including information on deliveries, collections, and shipment sorting.

To make shipping parcels across Europe even easier and support faster delivery, we are standardizing the shipping label format, initially for international shipments and later also for domestic shipments.

An outage at an Italian hub is causing delays in deliveries and pickups in affected areas; intensive efforts are underway to resolve the issue.

The UIT transport code is mandatory in Romania for selected types of transport, specifically for non-standard, heavy, or high-value shipments.

Online shoppers will now have even greater protection. An amendment to the Civil Code and the Consumer Protection Act is set to come into force on June 19.

Among other things, it requires every e‑shop to display a clearly visible button on its website that allows customers to withdraw from a contract.

Recently, fraudulent SMS messages have started circulating again, pretending to be notifications about an undelivered package, with a single goal – to obtain your personal or payment details.

We are detecting the distribution of fraudulent emails impersonating GLS Czech Republic, which may contain fake invoices or malicious attachments.

In Poland, new rules apply to B2B shipments of clothing and footwear, requiring SENT monitoring and compliance with specified limits.

Temporary restriction on deliveries to Belgian parcel lockers; currently, only Parcel Shop delivery is available.

Romania has introduced a new import fee for IOSS shipments, requiring accurate sender declarations; otherwise, penalties and additional costs may apply.